We want you to be delighted with your purchase from Paivi. If you are unhappy, please read our return and refund policy below.
1. Return Window
- You may return eligible items within 7 days of delivery.
- Items must be unused, undamaged, and in original packaging.
2. Non-Returnable Items
- Customized or personalized items
- Used, damaged, or altered products
- Items without original packaging
3. Return Process
- Email us at info@paivi.com or call us at +91-8055698688
- Provide order number, reason for return, and photos (if applicable)
- Once approved, we’ll guide you through the return shipping process
4. Refunds
- Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
- Shipping costs are non-refundable unless the return is due to our error.